The delivery rate vary depending on product weight and delivery address. The shipping cost will appear at checkout and depends on the location and the details of your order.
VAT is charged on delivery rates for goods delivered within the European Union (EU).
Once the order has been received, we do our best to get it to the shipping company and on its way to you within 24 hours for weekdays.
For the countries we ship to, you can scroll down to find the country you're looking for. For "Rest of the World" please contact us.
The estimated delivery date can vary depending on a variety of factors including product weight and delivery address.
Orders may be delivered by various carriers but it isn't possible to choose which carrier will deliver your order. You will get a tracking number to follow your order together with us.
Contact us any case if you have any inquiries or concerns regarding the delivery.
We ship to:
- Czech Republic
- Hong Kong
- Rest of the World: contact us
- United Arab Emirates
- United Kingdom
- United States
Customer satisfaction is very important to us. For this reason, if the product is damaged or defective, you may request an exchange or refund within 14 calendar days from the date of purchase. Refunds will be issued to the original credit card used. All items must be returned in the original packaging, unopened and with seals intact.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval provided that everything is intact.
Immediately after your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If, for a specific reason you don't have the original product packaging, pack your item securely. Use a sturdy box and include padding such as packing bubbles or newspaper.
For product that has been damaged during transit, please provide a photo and description of the damage and email us at firstname.lastname@example.org.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.